TUTORIALS
Open a Ticket
Need assistance in Empowerteams? Our Support Team is ready to assist you.
Steps
You may access Open a Ticket on the Login page and Account Profile.
Login Page
- Access your portal and type on your browser: portal.empowerteams.io
- On the lower portion of the Login page, click the Open a ticket button
- You will be redirected to another site for (Jira Management)
- Click on Empowerteams helpdesk and click on "I need help using Empowerteams platform"
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Complete the form.
- Summary of the concern
- Indicate brief description how the concern was encountered
- Choose the related feature the concern is aligned in the system
- Provide a screen shot of the page including the error message.
- Indicate Company name
- Indicate Full name
- Click Send
Account Profile
- Access your portal and type on your browser: portal.empowerteams.io
- Click your Account Profile and choose Open a Ticket
- You will be redirected to another site for (Jira Management)
- Click on Empowerteams helpdesk and click on "I need help using Empowerteams platform"
-
Complete the form.
- Summary of the concern
- Indicate brief description how the concern was encountered
- Choose the related feature the concern is aligned in the system
- Provide a screen shot of the page including the error message.
- Indicate Company name
- Indicate Full name
- Click Send